Privacy Policy

We collect personal information that is reasonably necessary to administer our award programs, provide services, communicate with participants, maintain our Websites, and fulfill our operational and legal responsibilities.

Depending on your interactions with us, this information may include your name, contact details, professional information, account details, award entry information, communications with us, and technical information relating to your use of our Websites.

We use this information for purposes including administering entries, facilitating judging, communicating results, recognizing award recipients, providing customer support, maintaining security, and conducting authorized promotional activities.

We do not sell personal contact information such as telephone numbers, mailing addresses, or email addresses to third parties for their independent marketing purposes.

We may collect information directly from you when you register an account, submit an award entry, nominate or participate as a juror, contact our support team, purchase an award-related product or service, subscribe to communications, or provide feedback or testimonials.

The information you provide may include:

• Your name, email address, telephone number, and mailing address;
• Company or organization name, job title, and professional information;
• Account registration details and communication preferences;
• Award entry descriptions, supporting documents, images, videos, and other submitted materials;
• Professional biographies, photographs, and credentials provided for jury participation or public profiles;
• Order, transaction, and billing-related information; and
• Other information you choose to provide when communicating with IAA.

Information submitted in connection with an award entry may be shared with authorized judges and relevant personnel for evaluation and administration. Where an entry receives recognition, selected entry information and materials may be published or promoted in accordance with the applicable award program's rules and terms.

Our Websites may use cookies and similar technologies to support essential website functions, maintain user sessions, understand website performance, improve visitor experiences, and measure marketing effectiveness.

We may use analytics services, including Google Analytics and Microsoft Clarity, where implemented. Depending on their configuration, these services may collect information about website interactions, browser and device characteristics, IP addresses, and other technical or usage information.

Some Websites may also use advertising or marketing technologies to measure campaign performance or deliver relevant promotional content.

You can learn more about these technologies and available controls in our Cookie Policy.

Personal information may be stored and processed using systems and service providers located in the United States, Malaysia, and other jurisdictions in which IAA or its authorized service providers operate.

The locations in which information is stored or processed may vary depending on the Website, service, hosting arrangement, or provider involved.

Where personal information is transferred internationally, we take steps to address applicable legal requirements and use appropriate contractual, organizational, or technical safeguards as required.

We seek to implement reasonable security measures designed to protect personal information against unauthorized access, alteration, disclosure, and loss. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

We may use personal information for the following purposes:

• To create and manage user accounts and provide access to award entry systems;
• To receive, process, administer, and evaluate award entries;
• To facilitate the judging process and communicate with authorized jurors;
• To communicate competition deadlines, entry requirements, important updates, and results;
• To notify award recipients and provide information about their recognition;
• To publish and promote recognized entries, award recipients, and associated organizations where permitted;
• To provide award-related products, services, certificates, promotional materials, and event information;
• To respond to inquiries, provide customer support, and manage requests;
• To communicate information about IAA award programs, events, and relevant opportunities, subject to applicable marketing and consent requirements;
• To understand visitor engagement, analyze website performance, and improve our services;
• To maintain website security, prevent fraudulent activity, and investigate unauthorized use;
• To maintain business records and fulfill contractual, financial, and legal obligations; and
• To pursue other purposes disclosed at the time of collection or permitted by applicable law.

Where applicable law requires a lawful basis for processing personal information, our processing may rely on contractual necessity, compliance with legal obligations, legitimate interests, consent, or another legally recognized basis, as appropriate to the activity.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including administering award programs, maintaining relevant records, providing services, resolving disputes, and meeting legal or contractual obligations.

Retention periods may vary according to the type of information, the purposes for which it was collected, and applicable legal requirements.

Award-related information published as part of an official results archive may remain publicly accessible as part of IAA's historical record of recognized achievements, subject to applicable laws and valid requests concerning personal information.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or otherwise manage it in accordance with applicable requirements.

Depending on your location and applicable data protection laws, you may have certain rights concerning your personal information, including the right to:

• Request access to personal information that we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information in circumstances where erasure is legally required or permitted;
• Request restriction of, or object to, certain processing activities;
• Request a copy or transfer of certain personal information where applicable; and
• Withdraw consent for processing activities that rely on your consent.

These rights are subject to applicable legal conditions and exceptions. Certain information may need to be retained for legal compliance, contractual purposes, dispute resolution, or other lawful reasons.

To submit a privacy-related request, please contact iaa@iaaawards.org.

When you submit a request concerning your personal information, we may ask you to provide information reasonably necessary to verify your identity and establish your authority to make the request.

This helps protect personal information against unauthorized access or disclosure.

We may also request additional information where necessary to clarify your request and respond appropriately.

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us at iaa@iaaawards.org.

Withdrawing consent will not affect processing carried out lawfully before the withdrawal. We may continue processing certain information where another valid legal basis applies.

For promotional email communications, you may also withdraw your consent or unsubscribe using the instructions provided in the relevant email.

We may share personal information where reasonably necessary to administer our award programs, deliver services, comply with applicable requirements, or support authorized publicity activities.

Depending on the circumstances, recipients may include:

• Authorized jurors and judging personnel who require access to submitted entry materials;
• Service providers supporting website hosting, data storage, communications, analytics, payment processing, and other operations;
• Authorized event organizers, fulfillment providers, or operational partners involved in delivering specific services;
• Media organizations and promotional partners receiving information approved or permitted for public recognition; and
• Government authorities, regulators, or other parties where disclosure is required or permitted by law.

In connection with award recognition, IAA may publish or share information such as recipient names, organization names, entry titles, descriptions, images, and other materials intended for publicity, subject to the applicable program rules and permissions.

We do not ordinarily publish private contact details solely because an individual submits an award entry.

Where service providers process personal information on our behalf, we seek to apply appropriate contractual and security requirements.

Newsletter and promotional communications

You may opt out of promotional emails from IAA by using the unsubscribe link included in the relevant email or by contacting us at iaa@iaaawards.org.

After you unsubscribe from promotional communications, we may still contact you with necessary non-promotional information, including account notifications, transaction details, award entry updates, competition results, and other service-related communications.

Marketing preferences may be managed separately for different communication channels or award programs, depending on how the relevant services are configured.

Cookies

You may manage cookies using your browser settings or the cookie preference controls made available on the relevant Website.

Blocking certain cookies may affect website functionality. Please review our Cookie Policy for additional information.

IAA may feature testimonials from award recipients, jurors, participants, and other individuals in connection with its award programs and promotional activities.

Where required, we obtain appropriate consent or authorization before publishing personal testimonials together with identifying information, such as names, professional titles, organizations, or photographs.

If you have concerns about a testimonial featuring your personal information, please contact us.

Our Websites may contain links to external websites, platforms, or services operated by third parties.

IAA does not control the privacy practices of independently operated third-party websites. We encourage visitors to review the privacy policies and terms of any external websites they access.

This Privacy Policy applies to the Websites and processing activities covered by this policy, rather than the independent activities of unrelated third-party websites.

Payments for award entries, award-related products, and other services may be processed through third-party payment providers, including PayPal and Stripe, where available.

Payment-related information is handled through the applicable payment processing systems and is subject to the security practices and privacy policies of the relevant providers.

IAA seeks to use appropriate security measures to protect transactions and related information. The information accessible to or retained by IAA may include transaction references, billing details, payment status, and other records necessary for administration, customer support, and financial compliance.

Please refer to the relevant payment provider's privacy policy for further information about its handling of payment information.

Our Websites and award programs are primarily intended for professionals, businesses, organizations, and other eligible participants. They are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our Websites without any consent or authorization required by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us inappropriately, please contact iaa@iaaawards.org so that we can review the matter and take appropriate action.

You may contact IAA to request access to personal information that we hold about you, request corrections or updates, or ask us to review whether information should be deleted.

Requests will be considered in accordance with applicable laws, relevant verification requirements, and any lawful grounds for retaining information.

To make a request, please email iaa@iaaawards.org.

For questions, requests, or concerns relating to this Privacy Policy or the handling of personal information, please contact:

International Awards Associate Inc.

Email: iaa@iaaawards.org

Registered Office

Office Suite 1320, Level 13(C), Block 4,
Financial Park Complex Labuan,
Jalan Merdeka, 87000 Federal Territory of Labuan,
Malaysia.

Correspondence Address

14 Wall Street, 20th Floor,
New York, NY 10005,
United States.

IAA may update this Privacy Policy from time to time to reflect changes in our award programs, operational practices, service providers, technologies, or applicable legal requirements.

When changes are made, the updated version will be published on the relevant Website. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this Privacy Policy periodically to remain informed about how personal information is handled.