CarePath AI - An AI Powered Companion for Elderly Outpatient

About The Entry

CarePath AI is an AI powered companion system designed to support elderly patients throughout the outpatient hospital experience. As healthcare services become increasingly digital, many systems assume high levels of attention and digital literacy, leaving elderly users feeling confused, anxious, and unsupported.

Rather than treating medical visits as fragmented tasks, AI Companion Care reframes the experience as a continuous, guided journey. The AI acts as a calm and reassuring presence, accompanying patients step by step and reducing cognitive burden during moments of uncertainty.

At the beginning of the visit, the AI assists with information intake through NFC based interaction, helping elderly users quickly and safely register basic personal information. During the visit, the system provides intelligent guidance for key medical steps including appointment registration, payment, queue waiting, and indoor AR navigation between departments. After the visit, patients can easily review their personal medical records, examination results, and medication instructions presented in clear, accessible language.

AI Companion Care demonstrates how human centered AI design can transform complex healthcare systems into compassionate and dignified experiences for aging societies.