London Design Silver

2025

ChocoScape Dubai

Entrant

Higher Colleges of Technology

Category

Service Design - Tourism

Client's Name

Country / Region

United Arab Emirates

ChocoScape Dubai – Savor the Experience

A Multisensory Journey Through Chocolate Tourism



ChocoScape Dubai is an award-winning service design concept that reimagines tourism through the rich, emotional power of chocolate. Anchored in Dubai’s global brand of innovation and luxury, this pioneering concept introduces the world’s first destination-wide, multisensory chocolate tourism experience—where cocoa meets culture, wellness, and storytelling in unforgettable ways.



More than just a confection, chocolate becomes the heart of immersive experiences—from boutique chocolate souqs and cocoa-infused desert safaris to spa rituals, chef collaborations, and hands-on bean-to-bar workshops. Every touchpoint is curated to engage the five senses and connect guests to the emotional essence of indulgence, memory, and place.



ChocoScape Dubai aligns perfectly with Dubai’s shift toward Special Interest Tourism (SIT), especially among experience-driven millennials and Gen Z travelers. With over 18.7 million international visitors in 2024, Dubai’s tourism strategy must continually evolve—and ChocoScape offers that next chapter.



What makes this concept uniquely Dubai is its fusion of local identity and global flavor. Emirati dates, golden pistachios, and the iconic knafeh—already made world-famous by the “Dubai chocolate bar” phenomenon—are creatively infused into the chocolate narrative. These beloved regional ingredients transform ChocoScape Dubai into a culinary and cultural celebration, bridging tradition with trend.



The project supports fair trade cocoa sourcing, promotes local artisan chocolatiers, and integrates eco-conscious design through biodegradable packaging and AR storytelling. Strategic partnerships with Dubai Tourism, luxury hospitality brands, and culinary institutions further amplify its reach and impact.



Beyond tourism, ChocoScape Dubai delivers on economic diversification, emotional branding, and community engagement. It positions Dubai not just as a destination, but as the global capital of chocolate innovation.



ChocoScape Dubai is not a product—it’s a flavour, a feeling, and a story you can taste. A new symbol of cultural fusion, wellness, and joy, this concept turns Dubai’s love for chocolate into a world-class experience where every bite tells a story—and every story begins in Dubai.



Credits

Higher Colleges of Technology
Iva Bulatovic, PhD, PMP, Chartered Marketer MCIM, CHIA
Higher Colleges of Technology
Jana Dambekalne, MFA, MDA
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